Customer Testimonials
It was worth the 4hr drive to get the car we wanted and the JCH team got us in and out in record time.
Awesome team in the service department, when I purchased my car in 2017 they worked fast and efficient. Will only buy a car from JC Honda !
Went to service department and Junior answered all my questions and was very knowledgeable I will ask for him next time. Very nice young man.
Prompt service professional mechanics They changed the oil and rotated my tires. They also informed me what other maintenance was needed to keep our extended warranty valid. After servicing my car they vacuumed and washed it returning it to me in pristine condition.
Customer service excellent from the minute came in-there for oil change, left with new car.
I was pleased with the salesman-Justin’s attention and attitude. It made for a smooth transaction.
From the time I arrived the service department was very courteous and professional. They performed the necessary maintenance in a timely manner. Discussing in detail which services were to be completed and what upcoming maintenance that needed to be performed going forward.
We arrived 20 minutes early and was out within less than an hour for a factor recall service. Pleased for sure.
I’ve been using this dealership’s service department since 1988, and have always been very satisfied with the way my vehicles are taken care of.
My experience at Honda was very pleasant, professional and easy! Tanner was a fun and personal sales person! He seems to enjoy his role at Honda!
We were not disappointed! We would recommend to anyone in the market for a new (hard to find right now) or used vehicle. Jackson was GREAT!
1st time customer. Great service. I was impressed with the professionalism and quality of work. Friendly staff as well
Very impressed by the knowledge our salesman had. We were treated courteously and respectfully by everyone we had contact with. Our ‘wait time’ was minimal; and we left confident that we had a great deal. (Love the new car!!!)
Great dealership. Very nice waiting area that is comfortable. They offer u commentary coffee, bottled water, and muffins. Not a very long wait time for service.
Straightforward, knowledgeable, and easy to work with. Very happy with Justin as salesman. He showed us all necessary details about our new car. We feel we got the best deal possible!
Service representative very nice and helpful. I was there less than hour. Very excellent experience.
Everyone very friendly and Justin knows everything about car i wanted. Great dealership. Great experience for me!!
Our salesperson, Lee Lee, was incredibly knowledgeable about our HR-V and walked us through the ins and outs of the car in a timely and professional manner. We felt confident purchasing our new car from JC Honda.
Extremely pleasant representative. I was serviced faster than any prior visit, and that was very much appreciated. I had a cracked passenger side mirror replaced at a reasonable price ( I had been waiting on Safelite for over 1 yr to find one. The oil change was nearly three times more since my last visit, and the maintenance costs were more than I could afford. Rethinking my next lease - sorry.
I am very pleased with the service department since Carlos Daniels is my service advisor.
Everyone friendly, worked to help us get the car equipped the way we wanted it.
Always Friendly and Professional they treat you with respect and Always make you feel welcome.
As always, Johnson city Honda continues to earn my loyalty with prompt, efficient service, an accommodating sales team and management who care about their valued customers.
Had a variety of cars/models on lot to test drive. Quick and simple process.
I brought my car back in after purchase to have an ordered hood air deflector installed. Looks great!
Excellent service, Carlos helped expedite the process of buying new tires. Answered all questions. Great service.
Johnson City Honda has a very knowledgeable and friendly staff, who went the extra mile to get the exact car we were looking for! Thank you!
The service department at Johnson City Honda is accommodating, friendly and professional. I have purchased many new Hondas at Johnson City Honda because they have earned my loyalty. Thanks for a job well done.
Fast and friendly service. Nice place to wait while the car is serviced. I recommend JC Honda
I just visited the Johnson City Honda for service and was very please with the service. I received great friendly service and exceptional work on my car. I highly recommend them for all your service work. The job was well done! Thanks, JCH
We stop into your dealership because of a positive Honda experience in Greenfield Massachusetts. Clay our Salesman was excellent and made our purchase and experience at the dealership easy and comfortable. In general I do not enjoy or trust car dealers. The exception was Lungren Honda in Mass and know Johnson City Honda. I would refer you and especially Clay to anyone I know. Thank you for Clay being a professional polite and knowledgeable salesman. JC Honda overall was a great experience. Keep up the good work. You earned two customers.
Was immediately welcomed when pulling into the bay. Carlos was my service representative. Paperwork had already been started when I walked up to his desk. Was offered a courtesy shuttle back home if needed, but I chose to stay and wait. The waiting area was very clean. Adequate spacing was available for those who wanted social distancing. Had water and snacks available if desired. Carlos kept me informed on the status of my vehicle several times during my wait. Was fully informed of what had been done to my vehicle and recommendations for next visit. Was very pleased overall with ...
Did not have an appointment, but I was the service was fast and efficient. Everyone was courteous and explained everything that needed to be done.
Enjoyed working with Jason Garrett. It probably is a tough time to buy a car due to supply chain shortage. Jason kept weekly communication with me and updated me what was going on. I do appreciate that.
Enjoyed working with Bradley. He was very friendly and helpful. I will recommend my friends to use Johnson city Honda.
The service was excellent. The technician was very professional.Everything that was needed was explained beforehand and the cost. My waiting time was not long and all in all it was a very pleasant experience.
The employees at Johnson City Honda are always very nice and easy to deal with.
We had a very good experience. Justin was our salesman. Not the best of times to buy a car but we are pleased with it. This is our fifth Honda so we know the quality of the product. Our third one from Johnson city Honda.
Lisa can’t be beat. The only improvement would be lunch while I wait for my car to be serviced!
Phillip was without a doubt the best salesman I have ever dealt with when buying a car!! He and the finance officer were both VERY personable and helpful. Phillip’s help with all the extras and tlc made this old lady feel mighty special. By the way I love my “new” vehicle!
Only wish I sold my car myself beforehand, but they could have offered a worse trade in value. I appreciate their help in finding me my dream car!
Exceptional service! The people were friendly and professional. Overall, a great team with which to conduct business.
Johnson City Honda has an excellent service department. I was here for routine maintenance and the Auto Butler. They were efficient and the car looked great!
Johnson City Honda was great, most especially in helping me achieve a payment that I could afford on the pre owned vehicle that I purchased. I am very happy with this dealership and would highly recommend them to anyone.
We went to look and compare and ended up making a purchase. Everyone was courteous and polite, Phillip was very professional and knowledgeable.
Me and my wife we are realy Happy . Fast and nice. Thank you for what you do.
Service person was nice and professional when I arrived for my appointment for Oil change and Auto Butler. Took about 2 hrs and 20 minutes for both to be done.
Johnson city Honda made me feel welcome and provided a good experience to my family.
Could not have asked for better service. I did not have to wait very long. Everyone was nice and extremely helpful.
Very courteous & professional service technician. Nice, clean waiting room and restroom. I appreciated the free car wash and vacuum.
Tanner and Trevor made the shopping, buying, and delivery experience very pleasant, Joe the parts manager was super helpful as well. Two thumbs up!
They are always friendly and helpful. Staff is knowledgeable & quick to get back in touch with me if I need info. Service is also very quick.
Great service and they fixed issue with the transmission in a timely manner. Thank you
Service writer Mike was very friendly and listened to my car issue. All work was handled promptly. Job well done. Left satisfied.
Everyone was very friendly and helpful. This was one of the best car buying experiences I've had. Matt Spier was great! Also the finance guy was excellent. Very happy with my car and my experience.
Excellent service. Carlos Daniels explained the 10,000 mile service expertly and the requested service was accomplished quickly.
My salesperson was wonderful, Tanner was kind and very personable and accommodating. He made the process very simply.
I highly recommend the Johnson City Honda Service Department. Carlos Daniels is very helpful and knowledgeable. It is a pleasure dealing with him.
This was probably the easiest new car purchase in which I have ever encountered. Matt Spier was excellent.
The service department manager was very helpful and the service was excellent. I highly recommend Johnson City Honda Service Department.
Sales and finance personnel were extremely friendly, knowledgeable, and helpful. Great overall car buying experience!
Justin Tucker was very professional and knew his job very well, Very courteous and knowledgeable about the car I was buying. Made my experience for my first brand new car purchase. I highly recommend him if you are going to buy a new or used car. He is the best!!
When I started looking for a new vehicle I had no idea where to start and honestly I was dreading it. I decided to stop by on a whim and I was very surprised by how polite and non-pushy everyone was.
Have had great experiences with both sales and service. I will use again in the future.
I just bought my second new car from JC Honda and am very pleased with the entirety new car buying process. Austin Marion is the best salesman.
Phil was friendly, knowledgeable (the information he share with us about a competitor's truck pretty much convinced us not to even consider it!) and no pressure. This was the easiest and most pleasant car/truck buying experience we've ever had. We LOVE our new Ridgeline. It has everything our other car (a 750i BMW) has MINUS the issues with reliability and costly repairs. We will be keeping and enjoying this truck for years to come!
Jonathan in Service is the gentleman that I prefer to deal with. He is always very nice and keeps me up to speed on what is going on with my car. A simple oil change turned into new brakes and a coolant flush but that is ok because I know my car is in good hands at Honda. I am supposed to go to the Acura dealership but you all have such amazing customer service and they do not!!!
When arriving, service was immediately started. Also, my car was washed after all maintenance was performed.
They were very curtious had oil change only took about 30 minutes they also washed the car
Great service, quick and professional. Service rep was courteous and explained everything and gave me an estimated wait time that was within 5 minutes. Waiting area excellent. Thank you.
Justin Quales was the best! He made my first buying a car experience so simple! I would recommend him to anyone.
Had appointment for 8;30am - got there at 8am was in and out before 9am
We appreciate having a good relationship with Lisa and Mike over the years. We have dealt with Lisa almost exclusively for the last year. She is tops. She knows us and knows our needs. She does not order any service without clearly explaining it to us first and seeking our permission.
The dealership was a little low on inventory, but they went out of their way to order exactly what we wanted. Everyone we came into contact with was very nice, helpful, and pleasant to deal with. Our salesperson (Clay Corbett) was excellent. He always made himself available to us, answered every question, and kept us fully updated on the progress with our vehicle. I would definitely recommend this dealership to others that are looking to buy without a hassle.
I came in for service and left with a new truck at a great deal. Thank you!
I came in for transmission service on my Pilot. Craig Wright met with me quickly and got me checked in. Craig has been my service advisor several times on service visits and is always very helpful and knowledgeable. The transmission work was completed and I was ready to go in just less than an hour. My 09 Pilot seems to be running much more smoothly than before the service work was done. Thank you! *On a side note, it would have been nice to have had the fresh cookies and "Otis Spunkmeyer" muffins available while waiting in the lounge. ...
I didn ‘t have an appointment but they worked me in . We were in and out in less than an hour. Preformed the Maintenance plus ran the car through the car wash. Very good, enjoyable experience.
Good and quick service. I was in and out in around thirty minutes. Thank you!
Always respectful and friendly and keeps the customer updated. Very responsible to questions and tries to help understand
Always friendly, professional and knowledgeable, in sales and service. The service was done in a minimal amount of time.
Great service, great personnel. great all around experience. we will definitely be back for future service
Johnathan was amazing and communication in regards to what my car needed and didn’t was excellent!
Great staff and service! I never see anyone that doesn’t speak to me in passing.
Great service! JC Honda has serviced our vehicles for at least twenty years, maybe even more.
It's all about TRUST...And I do trust this Honda dealership to get the job done correctly the first time around..
Quick & friendly service! Very informative & helpful! We have had great experiences with the sales & service dept over the past 20 years.
Great employees. Explain about vehicle in detail. Always ask any issues with vehicle at all
Very pleased with service that was done. Very friendly and helpful. Will be back again.
Excellent service, quick and clean. I will definitely be using them again.Would highly recommend them.
Friendly prompt service. Notified promptly when service was performed. Arrived early took it in right away..
Tanner was Fantastic!! I highly recommend him, if you're buying a vehicle!! He delivered me exactly what i wanted!!
Johnson City Honda has earned my loyalty. I've purchased 6 new vehicles from JC Honda and won't consider any other dealership. Their talented and accommodating sales, service and management teams are the best I've experienced. I've never been disappointed by this most talented, friendly and professional team of experts. Howard Bloom
This was my second purchase with JC Honda and I couldn’t have been more pleased with the courtesy and professionalism with both sales and finance.
Lisa was wonderful. I had a nail in my tire and I knew coming in that they had a booked schedule. She took my car in they had to replace the whole tire it couldn't be patched. She was very apologetic for how long it took but to me just your team willing to fit me in and find the tire I needed was worth the wait. I will always bring my Acura to the Honda dealership. Such awesome service at Johnson City Honda.
This is my first Honda and the buying experience was excellent. I am enjoying my new civic ex very much
The sales staff were very courteous and went out of there way to answer our questions and help us in the selection of our car.
Dealership is always clean and neat, and the staff is polite and courteous. Also, the work was done in a timely manner.
No nonsense, quick and easy transaction. Focused on meeting the needs of the buyer. I will go back for future car purchase needs.
I’ve owned dozens of new vehicles that have always been serviced by the dealerships. This is far by the best service center I’ve dealt with,probably because Service Advisor Craig Wright is amazing. He always has a smile on his face and makes you feel like part of the Honda family.
I just purchased my Honda Passport from Gary at Johnson City Honda. He was a wonderful salesman and very knowledgeable. I love the vehicle that I got! It’s been my dream car since I was in high school. Gary did everything he could to get me into that vehicle at the price I was looking for! Normally it takes forever when you purchase a new car, but this experience didn’t take long at all. I would definitely recommend purchasing from this dealership, especially Gary Miller!
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