Customer Testimonials
Great employees. Explain about vehicle in detail. Always ask any issues with vehicle at all
Very pleased with service that was done. Very friendly and helpful. Will be back again.
Excellent service, quick and clean. I will definitely be using them again.Would highly recommend them.
Friendly prompt service. Notified promptly when service was performed. Arrived early took it in right away..
Tanner was Fantastic!! I highly recommend him, if you're buying a vehicle!! He delivered me exactly what i wanted!!
Johnson City Honda has earned my loyalty. I've purchased 6 new vehicles from JC Honda and won't consider any other dealership. Their talented and accommodating sales, service and management teams are the best I've experienced. I've never been disappointed by this most talented, friendly and professional team of experts. Howard Bloom
This was my second purchase with JC Honda and I couldn’t have been more pleased with the courtesy and professionalism with both sales and finance.
Lisa was wonderful. I had a nail in my tire and I knew coming in that they had a booked schedule. She took my car in they had to replace the whole tire it couldn't be patched. She was very apologetic for how long it took but to me just your team willing to fit me in and find the tire I needed was worth the wait. I will always bring my Acura to the Honda dealership. Such awesome service at Johnson City Honda.
The sales staff were very courteous and went out of there way to answer our questions and help us in the selection of our car.
I am extremely happy with my purchase at Johnson City Honda. Also, the accessories for my new car were amazing.
Dealership is always clean and neat, and the staff is polite and courteous. Also, the work was done in a timely manner.
No nonsense, quick and easy transaction. Focused on meeting the needs of the buyer. I will go back for future car purchase needs.
This is my first Honda and the buying experience was excellent. I am enjoying my new civic ex very much
They are pretty quick, and everyone is nice and pleasant and answer your questions, and help you
Very friendly. Very knowledgeable. Very timely. Will go back. Waiting area with coffee water and muffins how nice is that?
Everyone was helpful and friendly. Our experiences have always been positive. We would not hesitate to recommend others for their vehicle needs.
Bought my Odyssey van in 2006 and continue to be very pleased with service. On several occasions the staff has gone over and above to assist me with unexpected developments. That's why I drive an hour each way to get to "my dealer"..
I have been a repeat customer to JC Honda and Sean Bean has been my salesman each time. I did not have time to sit and wait and compromise on payments, Sean was professional and told me a price and I accepted. That is how much trust I have in Sean. Thank you Sean and I hope you can help others today. Sincerely, Jerry A. Sartain, AIA
Had an excellent purchase 5 years ago and had the same experience this time. I bought the new pilot over the phone. Vehicle was brought to me.
Very knowledgeable salesman. Clean facility. Friendly staff. Everyone wants to make your dealership a good experience.
I find them helpful, always professional, and honest. An overall very pleasant experience. I Have dealt with them for many years and am always pleased.
Jason was amazing and made our purchase smooth, quick, and patient as i searched for the perfect car.
This was my first visit to Johnson City Honda and I very impressed how helpful and friendly all the employees were especially Matt Spier. He explained the 2021 Honda CRV Touring real good.
Johnson City Honda is a well oiled machine. They are dependable and efficient. The waiting areas are comfortable. The service members are always friendly and helpful.
Prompt, courteous service; honest salesperson who went out of his way to make us comfortable with our purchase. Very happy with our new purchase and with the experience.
The dealership is always clean and welcoming. My service advisor, Carlos Daniels is always smilind and friendly. Carlos is honest about services needed for vehicle.
Courteous and prompt service as well as friendly and knowledgeable. Proud Ridgeline owner since 2013.
Justin Tucker at Johnson City Honda could not have been any more helpful and courteous with the purchase of my new Honda CR-V. Thank you very much.
the experience was good and we love our car. the only issue i have with the dealer itself is they screwed on a front license plate holder which is not necessary in Tennessee. They leave unsightly holes in the front of a beautiful car which i have already spent money to resolve. but, i knew it was there when i bought the car. i just wish they would refrain from installing them and just leave it in the trunk for customer option
Johnson City Honda provided exceptional and personable support, and a quick turn around on my vehicle purchase and trade-in. I found Justin Marshall to be extremely professional, courteous and accommodating with my schedule. Working with Justin was very refreshing, his customer service is over the top!
This was the easiest purchase I have made from a car dealership.The salesman Justin was very helpful and patient to help with what we wanted to try out. From start to the gentleman that handles the paper work it was a good and fast experience. Thanks JC Honda!!
We were 8 hrs from home and our A/C went out. Every other dealership that I tried to get to work on it said they were too busy. Thank you very much for working us in .
Completely satisfied with the service. Then it went downhill when they quoted me a price on a new battery. $418 for a battery seems a little ridiculous to me.
Great customer service. Had all my questions answered. Clean environment. With the pandemic, cleanliness is important. Quick maintenance service, didnt have to wait long. Convenient scheduling online is very helpful.
Lisa was very friendly, communicative, and kept me informed of what was going on. She answered all my questions in a respectful way, and informed me of additional cost prior to doing the work
My only negative is I think your labor cost is too high. I bought my 2016 Honda there brand new. I also have a 2012 Honda. I get them both serviced there. Excellent service, but high prices.
Awesome dealership. Very happy with my salesman Clay. He was very polite and very informative about all aspects of the vehicles that we looked at. Thanks
As usual, my service experience was excellent in every way. I never have any concerns about the service I will receive when I bring my car to J C Honda. I have never received better service from any organization. THANKS
In business to sell to customers . Great experience . Very accommodating.
Fast and easy experience. Very friendly and respectful. We did not have any problems and have now bought 3 vehicles in a row from here.
Quick friendly service. Bb bb bb bb bb bb bb
Excellent experience from the very beginning to the very end. I would not purchase a Honda from anyone else! Just great all the way around!
Good service. That’s all I have to say. Thanks.
I have always received excellent service from this dealership and plan to purchase another vehicle here in the future.
I have never had any problems when I would come to have oil change, etc. In the service department. I usually deal with Mike H. He is always so thoughtful and takes time to answer any questions I may have. And besides that, I get a free car wash which I do appreciate. Best service department I've ever dealt with
The dealership was great to work with and had the car detailed and the tank filled. Lee Lee was a great salesman, who explained features, answered all our questions, and helped negotiate. Would definitely return and recommend for others.
Had excellent service from Jason. Made buying my new car an enjoyable experience. I had been dreading going car shopping but needed to replace my current vehicle, Jason Garrett made this experience so easy, no stress at all. He explained everything in such a way that it was easy to understand the financial part as well as the technical part of a new car. I would recommend Jason, he is an asset to your dealership.
I bought my first car here. My car dealer was extremely patient and understanding. They worked hard to ensure I got a good deal. The car itself is amazing and I personally think it's a great fit. The payment process was easy to understand with the help of the dealer.
Phillip was a great sales person and the whole experience buying my new CRV could not have gone smoother. This is my 3rd time buying a car at JC Honda and it won’t be my last time!
Easy to make appt, quick service. All service performed in timely manner exactly as described and exactly at cost quoted. I would highly recommend this service dept.
Excellent service, very nice people. Very pleased with my new car purchase. Did not take very much time at all. Overall very happy with my choice
this was our 5th purchase with JCH and the experience was excellent. we came mainly to look and see what was available and were shown several options, one of which we picked. Joe gave us great help and service.
Excellent Service, great people, overall very pleased with all of the staff. I am very happy with my new car and would highly recommend Honda!!!
Excellent inventory and customer service. They were very helpful when it came to giving me advice and options while making a decision about a new car.
Craig was great! He was able to give me a very accurate time for when the work would be finished and explained everything that had been done. Also, the environment at JC Honda is always pleasant and exceptionally clean. Love my JC Honda!!
We arrived during the afternoon on a Saturday and met Sean who answered all our questions and presented many different options. Upon making our choice he was very helpful in guiding us through the process. He and Mike were very professional and capable throughout our visit.
I had a problem with my used Honda purchase and I took it back to Johnson City Honda and without blinking they agreed to order the new part and replaced the part, at their expense. If I had to replace it, it would have cost me close to $1,000. I am so glad I purchased my Honda there. I will purchase again from them. They are a Great Dealer.
Justin took good car of me,my sister in-law and my daughter. We all bought new cars.I just took car in for oil change. Carlos took good care of me.Call me when car was done,also wash it. THANK YOU JC HONDA.
I commend the entire JC Honda team for their customer oriented performance. From the sales team, to the service department, its obvious that the management has instilled a customer-centric program. To date, I have purchased 6 vehicles from JC Honda. The JC Honda team has earned my loyalty, My compliments to the entire team. Job well done and keep up the good work. Howard Bloom
Great experience. I do not have any thing else to say so I am including this to insure that I meet the twenty-five word minimum.
Great dealership with great employees. Couldn’t be happier with our recent vehicle purchase. Joe was excellent to work with. He was very personable and helped us find the perfect vehicle for our family.
Carlos answered all questions and took care of my car needs. Great service. Nice to get car wash after each visit. Good to get call after service making sure all went well.
Carlos got me done earlier than I thought it'd be. He was very professional and explained the services that were done, which included a recall that was needed.
Worked well with me on my trade and was a smooth transaction! Had an appointment at 1pm and they got me on my way just in time.
Amazing service!!!! Waiting room was nice, enough space. Friendly people and they tell you everything about your car. Also they did a great job cleaning .
Taken care of in a timely fashion, technician was friendly and helpful the work was done well fixed the problem with the car. very good experience
Salesman Gary Miller is always very professional and helpful. I feel so comfortable choosing a car at Johson City Honda. I'm always treated with respect.
So far has been nice and done great work for me for the two times I been there. Labor a little high but so far good work
When we had a bad battery in our new car, Lisa worked with us and was great. She put her customer first and this issue was resolved quickly.
To and about Joe Balcom...Thank you very much for all your help. It took me a while but I’m so happy with my little Fiat. You absolutely went the long mile with me and it was more appreciated than you can know. You considered my thoughts, circumstances and feelings and came up with the perfect vehicle for me. I’m particular because of the way I have to budget and because of the things I’ve been through. Had no choice, it was survival for me. I appreciate your patience and the patience of the whole staff, from ...
In and out in no time flat it is always hassle free a when we deal with Jason Garrett. Originally was there for service and left with a better deal and a new car
As always, the sales and service departments are above reproach. My last 4 cars have been from this dealership. Never will I buy from anyone else.
The purchase was simple and pleasant. I already had a pre-approved loan through ECU, and they sent me a list of dealers that they had financing agreements with. I had heard Johnson City Honda had a good reputation, so I found 3 vehicles online that I was interested in. The salesman, Justin Marshall, was very friendly and polite. He answered my questions quickly and made the whole process pleasant and enjoyable. I have nothing but good things to say about Johnson City Honda!
Lea Lea was great he did an amazing job and was so nice and got me what I wanted at the price I wanted I would recommend him
Staff seemed very friendly and they definitely knew their product. Sean B. a great salesperson. I never felt pressured but Sean was there to answer every question.
They had exactly what I was looking for and for the price I wanted to pay. The salesman was great about explaining the features and set up
Excellent buying experience with Lee-Lee Williams. Very patient with my wife's questions. Very helpful in finding the right model and color and assisting her in understanding all aspects of the features of her new car! This is our third CR-V from Johnson City Honda. We have never been disappointed!
I had an excellent buying experience with Justin Quales. He was professional, courteous and all of my questions were honestly answered.. Thanks Justin! You made my car buying experience enjoyable.
I was in and out in less than 3 hours with a new car! I was supprised at how quick and easy it was and Phillip couldn't have been nicer or easier to work with.
Best service ever for buying a car I will definitely recommend you all if I ever know anyone wanted to buy. Jason Garrett help us alot
Had a great experience everyone is so nice and helpful but not pushy. Told us all about our new Honda Pilot and showed us how to use all the different functions.
Carlos was super helpful. I appreciate the staff at Johnson City Honda for taking care of my car! Definitely recommend the service department and I will be back!
Super dealership! Service Dept. can't be beat. They welcome you and handle your service needs quickly and professionally. They ensure you are happy with the service provided.
They always try to get everything we want and in the time we need. The salesman is very knowledgeable about the cars and very helpful
Had what we were looking for. Quick and easy purchase experience. Sales person had good knowledge of the vehicles. this is the second car we have purchased from J.C. Honda.
Excellent dealership with amazing people. Would highly recommend buying from Johnson City Honda. Matthew and Brandon are excellent at what they do. They are very helpful and got me where I wanted to be.
Brandon made sure I got all that was promised. Very knowledgeable about my new car. Made sure I was pleased with my offer. So happy with purchase, would highly recommend.
Lisa was my service representative and very kind and nice. Explained process well. Auto Butler made outside of car look new again. Will use service department again
This is the best Honda dealer ship around. Every one is very nice and helpful. Mike is service is very knowledgeable and helpful. He keep me updated on the service process.
Craig gave me accurate quote and explained discount, which was much appreciated. Quickest and best service I have ever experienced and this after owning over 14 new Honda’s.
Had Appt for oil change - got there early and did not have to wait - service advisors was friendly and walked me through all the necessary steps and came an got me when my car was ready
Carlos was very knowledgeable and understanding of our situation. He gave us a firm timeline and promptly called us upon the job completion. Overall this was a very good experience.
After looking at vehicles at other dealers in the area, this turned out to be the best experience so far in purchasing a vehicle. I would definitely recommend Johnson City Honda.
The service department took excellent care of my problem. They pulled my records and checked with Honda and determined my problem was a recall by Honda, so my total charge was $0.
Our salesman was very knowledgeable and answered all our questions. He explained the difference between the hybrid and the gas only models so we could make an informed decision. Justin did a wonderful job throughout the whole process of buying our red CR-V and making sure we understood all the switches, lights needed for safe operation. We love our new Honda.
Very nice people, clean and knowledgeable. Noticed I lost a piece off my car during cleaning. Not sure if it can be replaced or not. However, I'm overall pleased with my service
We had a fantastic experience with Johnson City Honda. Everyone was very helpful and respectful during our entire time there. Johnson City Honda's service department does a great job. They are always professional and answer your questions.
I’ve owned dozens of new vehicles that have always been serviced by the dealerships. This is far by the best service center I’ve dealt with,probably because Service Advisor Craig Wright is amazing. He always has a smile on his face and makes you feel like part of the Honda family.
I just purchased my Honda Passport from Gary at Johnson City Honda. He was a wonderful salesman and very knowledgeable. I love the vehicle that I got! It’s been my dream car since I was in high school. Gary did everything he could to get me into that vehicle at the price I was looking for! Normally it takes forever when you purchase a new car, but this experience didn’t take long at all. I would definitely recommend purchasing from this dealership, especially Gary Miller!
MIKE MILLER was our salesman. He produced a great deal the same day we visited the lot. I plan on going back for mu next vehicle.
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