Customer Testimonials
Everyone was very helpful from the phone call to the in person service time. They told me everything I needed done and explained all of it clearly. The waiting area was very nice and clean. I have no complaints at all.
Service Dept always does a fantastic job and quality work, no pressure to sell additional services needed that could wait
I appreciate the no pressure experience. The sales person, financial person, and service staff made for a pleasant experience. Well pleased with my purchase.
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Had a great experience buying a car last week. The salesman was awesome and helped so quickly and got us in a car of our dreams!
We were very pleased with the" no pressure" experience. Jose was super helpful and extremely polite. Our experience was a very positive one.
Great service dept. Craig was very helpful and friendly.. Shuttle service was very helpful. I was able to keep a doctor appt and have our vehicle serviced. Thank you
Craig always takes good care of us when we come in for service. Went well.
Service is always dependable and the advisors always explain everything that was checked and what was done.
Fast and friendly service appointment! Appointment was scheduled with ease and arrangements were made to drop off the day before.
Junior was very pleasant and helpful with the oil change. He answered all my questions professionally. Unfortunately, it looks like I will need to save up some cash to get the transmission fluid flushed multiple times.
The salesperson my wife and I talked to, Justin Marshall, was very helpful and did an excellent job of explaining the benefits of owning a hybrid Honda CR-V. Brandon, the financing person with whom we spoke, also explained clearly the details of our loan agreement.
Fast service, knowledgeable technician, clean waiting room, nice snacks. Definitely my dealer of choice for service,
The service representative was extremely nice and very helpful. The job was done before the projected time.
Everyone was so nice and helpful. Had the matching tire I needed! Van took us to restaurant while we waited and picked us up. Super friendly and nice gentleman.
Great service took care of finding out for me if work needed was covered under my extended warranty and letting me know and getting parts in and calling and getting it in to fix it.
The Service Department was outstanding. I broke down on the Interstate while traveling through Tennessee on my way to North Carolina. The Service Department was there every step of the way to get me back on the road again. My ASE Certified Service Consultant, Mike Holtsclaw, was extremely and genuinely polite, and professional. He was a pleasure to work with during my time of need. Thank you again Mike.
Everyone was considerate and professional. The problem with my car was identified and corrected and I was kept informed
Very pleasant salesmen and service. I recommend seeing Traven for any sales or purchases that needs to be made.
Customer service was great. Staff were very kind and helpful. They explained any questions that I had.
They were great working with from the time I arrived till I left . Everyone was friendly and wanted to make sure I was happy with my choice. . I was happy with the salesman Logan Edwards . He was so helpful and patient and very understanding. He kept me updated on things when ( and before ) I ordered my car. He’s a top notch salesman and has a wonderful personality.
Excellent sales staff. I wanted something specific that Brad was able to find for me in a timely manner!
I have always been happy with the service and respect I receive at Johnson City Honda. Craig is awesome!
Great location in JC. Purchased my new 2023 Honda Ridgeline pickup truck here. Brought it in for first oil change and service check. Good experience.
I was referred by a friend and so looked up CPO cars on your site. I saw two that interested me. Having lived in JC before, I decided to drive over and look. Sean spent all afternoon with me driving 7or 8 cars. The one I saw first was the one I ended up buying that evening. Good experience.
We had a great experience at Johnson City Honda. If you're looking to buy a car, ask for Logan Edwards.
Good job zzz x x x x s. X. S x x s x x x x
I was well pleased with the service, disappointed it was not covered by my warranty, but will have the repairs made.
As a customer of Johnson City Honda for at least 10 years, I have never had a bad experience with any of their departments. Their service department is wonderful, having a knowledgeable staff with timely service. Thank you for always taking care of the needs of your customers.
Justin Marshall is very knowledgeable, friendly and easy to work with. All of the staff that we worked with were great..
Service manager did a great job quickly checking me in and making sure the service was completed on-time. No complaints!
Excellent and knowledgeable service. Slow shipment, but worth the wait. Love my car! My first Honda.
Justin was very knowledgeable and professional Overall experience very pleasant and no complaints at all
Easy scheduling. Quick check-in and excellent communication concerning services. 5 vehicle 13 year relationship.
Service was as expected. Everything seemed to work out well. Just had a standard oil change
We were greeted immediately upon arriving. We had a great experience buying our new pilot. It was fast and easy!
Excellent! Phillip was welcoming, patient, articulate, courteous, knowledgeable, no high-pressure "dickering" with Big numbers".
Great job, thanks a lot! I always get good service at this location and the staff is friendly
Johnson City Honda has never tried to upsell me on maintenance or repairs. Service is always swift and communication honest.
Over all good experience, staff was great, good pricing and transaction was quick and easy.
Lisa and all the service department staff were courteous, dependable, and great to work with.
Easy transaction, great people, fair pricing, and no pressure. Overall, a great car buying experience.
Craig Wright worked our MAJOR service in when our appointment was lost. A GREAT advisor
Service was fast and dependable - my wife and I enjoyed waiting with the Coffee and Muffin and Ice Cream
Landon Edwards was a patient, kind and attentive salesman I highly recommend him. Johnson City Honda lifetime warranty and extras are wonderful!
Gary was very patient and helpful. Ryan was was also helpful and patient. Thank you
We had a great experience! Our salesman was very knowledgeable about the Civic we purchased. The dealership allowed us to take one of the cars to Kingsport so our daughter(who we were purchasing the care for) could check it out. We never felt pressured or rushed. The finance guy was great as well. Overall we had a great experience with the friendly staff and we were able to purchase our new vehicle in a timely manner.
A pleasure working with Lee Lee to find the car we wanted. He was patient with us and negotiated a good price for us, as well. We will continue to trade with JC Honda.
I have been driving Honda Accords since 1986. There is no better place for service than JC Honda, even though I have to drive an hour plus to get there. They’re great!
Service was good. The diagnosed my problems and offered a fix within a weeks time.
We’ve been buying cars there since 2008 and They have always treated us like family!!
The selection of vehicles and staff made Johnson City Honda my first choice. The no pressure staff was very helpful.
You are so lucky to have Craig Wright as an employee. He is such an asset to you organization.
I recommend Johnson City Honda. Excellent Agent that help me out Matt. He listen to what I was looking for in a vehicle and I was able to drive off the lot with a Van that same day. Thank you again Johnson city Honda
My salesman Logan was very knowledgeable of the car I chose. He was also very professional but yet friendly. I’m a no nonsense kinda guy and he read me correctly. You have a fine employee.
This dealership is worth looking in too you can search high and low never finding a more competent honest Christian based dealership I will definitely purchase again from these fine folks Thanks again GWPalmer
We called ahead to make arrangements to order a Honda CR-V Hybrid and was quoted a price. When we arrived, we ordered the car at the price quoted. There was no funny business, trying to add on additional $$ that weren't included in the original quote (such as Destination & Handling, taxes, or color choice.) The quoted price was the price we paid. We'd had a bad experience at another dealership, where the manager insisted that we had to pay an additional $3,500 to purchase the same car. We were told it was a dealership policy, $2500 for purchasing from them ...
Someone greeted us as we drove up, gave good instructions on how to use car features after purchase.
Matt was great. Found exactly what we were looking for and delivered it within 3 weeks time.
Matt made everything so easy and smooth, and was so kind and friendly to us. Great experience!
very professional and friendly vehicle was ready when promised, waiting area was clean and cumfortable
Easy and smooth process to buy a vehicle. Overall would recommend to anyone. Great experience.
Everything was handled in a very professional manner. I especially liked the communication. I was informed of any and all items that needed to be addressed.
This dealership has great customer service skills and always delivers the service with a smile!
Great service dept. Helpful staff in service dept. Great waiting area . Easy to make appointments.
everyone I talked with was extremely courteous and answered any questions I had. I arrived a little early than the appointment but the car was taken in for service quickly. I've had great experiences at Johnson City Honda before and this was no exception.
Service appt went well. Lisa is a great advisor and Will is a great manager. Very pleasant experience.
Great service, and friendly people. Made my car purchase very easy and was also quick.
easy to deal with these people,fast response when we arrived on the lot,would buy another !
Service visit went well. Jonathon noted some fluids needed to be replaced due to time and dirty condition. Thank you Jonathan for doing an excellent job helping to maintain my vehicle.
They were prompt, less expensive than than the Bristol Hobda location, they returned my call, and they were courteous.
Great experience. Jason was super easy to work with and helped me find a good deal on a good used car.
We worked with Sean Behne in selecting our new car. He is a fine professional who treated us extremely well. He kept us informed and always was available to assist or answer our questions. This man is a valuable asset to Johnson City Honda. He is certainly deserving favorable considerations for promotions, bonuses, and other career considerations.
Justin was great to work with. It was the quickest I have ever bought a car.
Always a pleasure doing business here. Great staff and always pleasant. I love my car!!
Service visit went exactly as expected for prompt, hassle-free, routine scheduled maintenance with friendly, courteous customer service.
The employees are very friendly and helpful. The only thing that kept me from giving it 5 stars was the fact that it would have been helpful to have had an estimated time it would take to complete this service when I scheduled the appointment. I could have been better prepared for the extended time at the dealership. Otherwise, everything else was great.
Mike Holtsclaw is the best service representative we have ever had the pleasure to conduct business with at a Honda Dealership. He is personable, and honestly cares. He listens to my concerns, returns phone calls, lets me know when to expect any ordered parts will arrive, and works my vehicles in for service at my convenience, providing options as to when he can provide service. I have been in on an emergency basis and he promptly attended to my needs. He always has the time to explain the service invoice to me. Also, since I am now a widow he ...
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One of the quickest vehicle purchases that we have made over the past 20 years with various Honda Dealerships, mostly closer to home but have bought from you back in 2015 and you had what we were looking for. THANK YOU!
Tim did a great job with the purchase of our new Accord. Will shop here again.
would have been a 5, however no one greeted me until 5-10 mins after arriving
So thankful we met the kind folks of Johnson City Honda. Our salesman Jason Garrett was wonderful. He answered every question we had and took the time to make sure we knew everything about our purchase before we left.
We had a good experience getting our car serviced everyone was very friendly and helpful.
wonderful clean dealership! great sales staff and easy buying experience! will be a repeat customer!
Employees are friendly, helpful, accommodating, understanding, knowledgeable and willing to work to please their customers
Provides Good service and has friendly staff. I have done business with JC Honda since 2007
Lisa Carey assisted me with my last two visits to this dealership for service. She always greets you with a smile and makes you feel welcome at the dealership. She is always so helpful with any questions and goes out of her way to make your service appointment more pleasant. Five plus stars for Lisa!!
very professional service. all my questions answered and advised when to return for next service.
I have always received excellent service from this dealership. I have purchased several Hondas from this dealership and the sales staff and service department have always been top notch.
Very well pleased with my purchase of a 2023 Honda CRV from Johnson City Honda. Sean Behne, Sales Consultant, who helped us with our purchase was very helpful, informative concerning the car & most of all, pleasant to work with. We will surely recommend Johnson City Honda to our family & friends.
Jason Garrett was our profession and courteous salesman for our purchase. He went above and beyond to answer all our questions and to show us all the updated technologies. We would recommend him for your Honda needs ( even if he is not a Seminoles fan lol) Thanks Jason!!!
First to greet me out of all the sales people,real proffesional,every thing went smooth the truck was not even on the lot and he took me right to it,above and be beyond!
Always very courteous and professional. All aspects explained and all questions answered. Also good information provided for possible future service required.
Johnson City Honda continues to provide friendly professional service for my new Passport. All my new Hondas come from Johnson City Honda. They have earned my loyalty through their customer-centric performance. Job well done !
We love Johnson City Honda and especially our salesman Justin Marshall He has sold us at least 5 or 6 hondas
The dealership works with you to schedule for the work needed. Everyone I have dealt with seems attentive and concerned that their work meets the expectation of the customer. The facility is clean and seems very organized. The documents supplied following the work are concise.
The service department was clean. Spotless. I arrived early for my appointment they took my truck right in. The service rep (I believe his name was Junior) was a model of efficiency. Very attentive and courteous. The service was completed fifteen minutes before the estimated time I was told it would take. They also washed my truck when they were finished. No charge. This was probably my best service experience with a dealership EVER.... and no I don't work for them.. I've never dealt with them before.