Customer Testimonials
We worked with Sean Behne in selecting our new car. He is a fine professional who treated us extremely well. He kept us informed and always was available to assist or answer our questions. This man is a valuable asset to Johnson City Honda. He is certainly deserving favorable considerations for promotions, bonuses, and other career considerations.
Justin was great to work with. It was the quickest I have ever bought a car.
Always a pleasure doing business here. Great staff and always pleasant. I love my car!!
Service visit went exactly as expected for prompt, hassle-free, routine scheduled maintenance with friendly, courteous customer service.
The employees are very friendly and helpful. The only thing that kept me from giving it 5 stars was the fact that it would have been helpful to have had an estimated time it would take to complete this service when I scheduled the appointment. I could have been better prepared for the extended time at the dealership. Otherwise, everything else was great.
Mike Holtsclaw is the best service representative we have ever had the pleasure to conduct business with at a Honda Dealership. He is personable, and honestly cares. He listens to my concerns, returns phone calls, lets me know when to expect any ordered parts will arrive, and works my vehicles in for service at my convenience, providing options as to when he can provide service. I have been in on an emergency basis and he promptly attended to my needs. He always has the time to explain the service invoice to me. Also, since I am now a widow he ...
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One of the quickest vehicle purchases that we have made over the past 20 years with various Honda Dealerships, mostly closer to home but have bought from you back in 2015 and you had what we were looking for. THANK YOU!
Tim did a great job with the purchase of our new Accord. Will shop here again.
would have been a 5, however no one greeted me until 5-10 mins after arriving
So thankful we met the kind folks of Johnson City Honda. Our salesman Jason Garrett was wonderful. He answered every question we had and took the time to make sure we knew everything about our purchase before we left.
We had a good experience getting our car serviced everyone was very friendly and helpful.
wonderful clean dealership! great sales staff and easy buying experience! will be a repeat customer!
Employees are friendly, helpful, accommodating, understanding, knowledgeable and willing to work to please their customers
Provides Good service and has friendly staff. I have done business with JC Honda since 2007
Lisa Carey assisted me with my last two visits to this dealership for service. She always greets you with a smile and makes you feel welcome at the dealership. She is always so helpful with any questions and goes out of her way to make your service appointment more pleasant. Five plus stars for Lisa!!
very professional service. all my questions answered and advised when to return for next service.
I have always received excellent service from this dealership. I have purchased several Hondas from this dealership and the sales staff and service department have always been top notch.
Very well pleased with my purchase of a 2023 Honda CRV from Johnson City Honda. Sean Behne, Sales Consultant, who helped us with our purchase was very helpful, informative concerning the car & most of all, pleasant to work with. We will surely recommend Johnson City Honda to our family & friends.
Jason Garrett was our profession and courteous salesman for our purchase. He went above and beyond to answer all our questions and to show us all the updated technologies. We would recommend him for your Honda needs ( even if he is not a Seminoles fan lol) Thanks Jason!!!
First to greet me out of all the sales people,real proffesional,every thing went smooth the truck was not even on the lot and he took me right to it,above and be beyond!
Always very courteous and professional. All aspects explained and all questions answered. Also good information provided for possible future service required.
Johnson City Honda continues to provide friendly professional service for my new Passport. All my new Hondas come from Johnson City Honda. They have earned my loyalty through their customer-centric performance. Job well done !
We love Johnson City Honda and especially our salesman Justin Marshall He has sold us at least 5 or 6 hondas
The dealership works with you to schedule for the work needed. Everyone I have dealt with seems attentive and concerned that their work meets the expectation of the customer. The facility is clean and seems very organized. The documents supplied following the work are concise.
The service department was clean. Spotless. I arrived early for my appointment they took my truck right in. The service rep (I believe his name was Junior) was a model of efficiency. Very attentive and courteous. The service was completed fifteen minutes before the estimated time I was told it would take. They also washed my truck when they were finished. No charge. This was probably my best service experience with a dealership EVER.... and no I don't work for them.. I've never dealt with them before.
Very satisfied with the experience at Johnson City Honda. Clay was our sales person and was very impressed with his courteous and helpful attitude.
Very helpful, informative, and kind. It takes awhile to sign everything, however that is totally normal when buying a new car. I appreciate them so much!!
Check in was fast and efficient. Wait time was about normal. Personnel I dealt with were all courteous.
They serviced the Honda pilot in a timely matter. They also took care of a few extra concerns that I had. The shuttle us, which is very thoughtful. Super friendly workers.
Sales and finance worked hard to make sure that I had a great experience. There was a small mechanical issue, but the service team cleared it up quickly.
Phillip Schwartzman is an awesome salesman. He takes care of his customers and treats them like family. We will always shop with him.
Outstanding customer service at this dealership from the time I purchased my CR V through each of the service visits.
This was our first visit to the service department with our 2022 Honda CRV which We purchased in January 2022. The staff was very friendly. They gave a very accurate estimate of how long the service would take and notified us promptly when our vehicle was ready. We found the waiting area to be comfortable and were offered coffee, water and a muffin while we waited. We had some questions when the service was completed and they were answered promptly and satisfactorily Our vehicle as washed and very clean when we left your lot. You are doing a great job!
All buying experiences have been very good. Justin Marshall does a great job following the sale.
All my visits to the Johnson City Dealership have been a very good experience. Thanks! Justin in sales has always taken very good care of us. I can't understand why I need to log in and a password to give my review. After all you contacted me.
No complaints. He found some discounts I could use, which I appreciated, since this was an expensive service.
There service dept is wonderful. We came with a problem . They keep us updated on what was going on. Lisa in service dept is top notch. She went above and beyond on helping us with our service.
good service. Takinging me home and return for pick up when repair was finished is appreciated, Service ares is very clean and nicely arranged
Junior was very professional and helpful. He answered all my questions and provided an accurate time for pick-up.
Johnson City Honda. Service advisors are great. Working with Johnson City Honda they always do a good job on my car.
Lee Lee is the absolute best. Almost 4 years ago when my husband passed away my credit was awful and I was upside down with two car payments. Lee Lee with respect told me there was nothing he could do. This time I went in pre approved for a loan. After being told by another dealership that there was nothing they could do I went to see Lee Lee he spent the time listened to want I wanted. I left my trade in with him after looking at a couple they just didn’t wow me and went to lunch with ...
Excellent service and communication Cleanliness in all customer area's and nice touch with all the complimentary drinks and snacks while waiting. Even though the visit was due to recall issue, it still was a great experience. The only thing that I could suggest is , even though the part number that was in question/recall was on the bill and that there was no cost $ in that column. There was no real verbiage saying they actually replaced a bad part. I assumed by the part number being on the list and no $ next to it in the cost line , that ...
They are always so nice and quick when I get my oil change. Never have to worry about my car
I have dealt with Johnson City Honda for years mostly with Lisa in Service. Each time is very pleasant and friendly. I just had new tires put on and I do love them. I enjoy working with Johnson City Honda and trust they will always do a good job on my car.
It’s always a pleasant experience at Johnson City Honda. Service advisors are great. Lisa takes care of us and Carlos runs a great department
Great customer experience. Lisa is very kind and friendly, and she represents Johnson City Honda very well. She did answer all the questions from me and the waiting time is reasonable.
Phillip was very knowledgeable and listened to me as to what I waned and needed!
As usual the service was spot-on and rapid. I was out in less than one hour. It's actually fun taking our new CR-V in for service work, just as it was with our old 2011 CR-V!
Phillip Schwartzman's performance was outstanding. He is a wonderful employee and a valuable asset to Johnson City Honda.
I met with Jason in parts to order the parts I needed. He ordered them. He was very helpful. I met with Carlos in Service and we set up a time for the service. He was very helpful, as usual. At the appointment, Mike got everything moving forward us and he was very helpful. Having been in the service department 3 times in the past few weeks, I am beginning to see why people do business with Johnson City Honda - they do a great job with customer service and they work to please the client. That brings me back for ...
I showed up without an appointment at the express service desk and was done with a full service in an hour. Way faster than I expected.
It was great working with Sean on ordering my new car. He kept me updated weekly.
Great experience, our salesman, Matt, was very helpful and professional. Would definitely recommend to others.
A very fine dealership. I’ve dealt with them for years, and am well satisfied.
The service was cheaper and quicker than expected. Everyone was friendly and knowledgeable. Never disappointed!
Excellent service. Completed in a timely manner. Very helpful service writer. Completely satisfied we our visit.
My appointment was at 4:15 and I went straight in , I got an oil change and tire rotation in about 35 minutes . Everyone I came in contact with was very friendly . Very clean Honda dealership !!!
My 2020 Honda Civic went in for an oil change and auto butler service. It was done in a timely, hassle free fashion.
Very friendly, thorough and even washed my car and vacuumed the front floor mats. I was in and out quickly for the service I had.
I have purchased 2 vehicles from Johnson city Honda and have been very satisfied with the sales department as well the service department . I always have been made to feel at home during my visits.
Everyone was courteous, friendly, and professional. I will definitely continue to use your service department in the future.
Friendly, courteous gentleman greeted us and got our car right in and called as soon as it was done.
Very impressed with the service. Will recommend to my friends.very good waiting room there.
I appreciate the help I receive from those working in the service department. The waiting area is very nice.
Absolute wonderful Dealership!! From the moment I arrived, I received excellent service. My salesman, Matt Spier, was AWESOME!! If you need a salesman, he is your guy. He was very quick to answer calls or text and worked hard in helping me get into my new Honda Accord. You definitely feel as though your business is very important to this Dealership and they treat you well.
Competent and knowledgeable in their work. They estimated wait time to exactly right time. Made me feel comfortable
Lisa with service department is always friendly courteous and makes sure to answer all my questions and ensure work is done correctly
The 2022 Honda CR-V I purchased is proving to be the right choice for me! As a long time Honda owner I have established trust in Honda dependability. During my research I looked into many makes and models from different manufacturers offering similar products in the SUV class. The handling, comfort and engineering of the CR-V is proving to be a good choice. (Many complements). Coupled with Customer satisfaction, quality, cleanliness and attention to detail provided by Johnson City Honda is outstanding (how refreshing). The only concern Is the operation of the touchscreen, for me, the touchscreen control buttons seem small ...
My salesman, Matt Spier was EXCELLENT!!! My husband recently died and Mr. Spier treated me with kindness and did not take advantage of the situation. He was upfront, honest and very professional. You are very lucky to have him!! I also have the highest praise for Tanner Trujillo in Finance. He explained everything to me and helped me to decide on the warranty that I was most comfortable with. Kudos Tanner and thank you so much for your help!!! Thank you also to the Manager, Ken Flanary.
We had a very pleasant experience today at our service appointment. The service & parts department worked hand in hand to get the accessories we wanted for our new 2023 HRV. They got us in & out & everyone was very professional & friendly.
Outstanding service! The most friendly and helpful service people I have Known in fifty plus years.
We are very pleased with our experience with Johnson City Honda. Justin Tucker went above & beyond to help us find the vehicle we wanted. He is top notch & we highly recommend him!!!! Thank you Justin, we appreciate all you done for us. Jim & Regina
The person who helped me answered all of my questions, provided helpful advice, and was professional and nice.
our salesman Matt was great. He got us. In & out quickly. Service is the best 10. thanks Bob
Justin listen to me and found me exactly what I needed to pull my pop up camper within my budget. It was not an easy thing to do. I recommend him to everyone. Thanks Justin, Karen Taylor
Pleasantly greeted upon arrival. Review of all needed services as well as any suggested ones and why. waiting area pleasant for what it is and staff is very friendly.
Smooth transaction and very helpful staff made my car buying experience easy. Johnson City Honda and Jason Garrett gave me their full attention, with the process of buying my new car. Thanks again for the great help!
I always buy from Johnson City Honda. The sales staff is friendly and helpful. The Service Department always takes great care of my car when it’s in for maintenance. They are fast too!!
Easily made my appointment online. My oil was changed and car washed within 30 minutes. JC Honda has great service!
The salesman Sean Behne was super helpful and kept me informed on my vehicle thanks
It was worth the 4hr drive to get the car we wanted and the JCH team got us in and out in record time.
Awesome team in the service department, when I purchased my car in 2017 they worked fast and efficient. Will only buy a car from JC Honda !
Went to service department and Junior answered all my questions and was very knowledgeable I will ask for him next time. Very nice young man.
Prompt service professional mechanics They changed the oil and rotated my tires. They also informed me what other maintenance was needed to keep our extended warranty valid. After servicing my car they vacuumed and washed it returning it to me in pristine condition.
Customer service excellent from the minute came in-there for oil change, left with new car.
I was pleased with the salesman-Justin’s attention and attitude. It made for a smooth transaction.
From the time I arrived the service department was very courteous and professional. They performed the necessary maintenance in a timely manner. Discussing in detail which services were to be completed and what upcoming maintenance that needed to be performed going forward.
We arrived 20 minutes early and was out within less than an hour for a factor recall service. Pleased for sure.
I’ve been using this dealership’s service department since 1988, and have always been very satisfied with the way my vehicles are taken care of.
My experience at Honda was very pleasant, professional and easy! Tanner was a fun and personal sales person! He seems to enjoy his role at Honda!
We were not disappointed! We would recommend to anyone in the market for a new (hard to find right now) or used vehicle. Jackson was GREAT!
1st time customer. Great service. I was impressed with the professionalism and quality of work. Friendly staff as well
Very impressed by the knowledge our salesman had. We were treated courteously and respectfully by everyone we had contact with. Our ‘wait time’ was minimal; and we left confident that we had a great deal. (Love the new car!!!)
Great dealership. Very nice waiting area that is comfortable. They offer u commentary coffee, bottled water, and muffins. Not a very long wait time for service.
Straightforward, knowledgeable, and easy to work with. Very happy with Justin as salesman. He showed us all necessary details about our new car. We feel we got the best deal possible!
Service representative very nice and helpful. I was there less than hour. Very excellent experience.
Everyone very friendly and Justin knows everything about car i wanted. Great dealership. Great experience for me!!
I’ve owned dozens of new vehicles that have always been serviced by the dealerships. This is far by the best service center I’ve dealt with,probably because Service Advisor Craig Wright is amazing. He always has a smile on his face and makes you feel like part of the Honda family.
I just purchased my Honda Passport from Gary at Johnson City Honda. He was a wonderful salesman and very knowledgeable. I love the vehicle that I got! It’s been my dream car since I was in high school. Gary did everything he could to get me into that vehicle at the price I was looking for! Normally it takes forever when you purchase a new car, but this experience didn’t take long at all. I would definitely recommend purchasing from this dealership, especially Gary Miller!