How Are We Doing?

Go ahead – see what people in the Tri-Cities are saying about us at Johnson City Honda! We love hearing from our customers, whether you leave us a review on Google, DealerRater or Facebook or stop by to let us know how we’re doing in person. Don’t travel all the way from Bristol or Kingsport without checking out what our family of customers has to say about us first!

We don’t like to brag – we’ll let our loyal customers speak to our service, quality and professionalism themselves.

Customer Lobby
392 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
old soldier 15 Jan 2019
My wife and I went to Johnson City Honda looking for a new Honda Pilot after we had been to one of the other dealerships in the Tri-Cites area. Where we were treated somewhat rudely by one of the sales managers while negotiating the price of a Pilot.. That is when we decided to go over to JC Honda ...where we were met Justin Marshall in the parking lot as soon as we arrived and was taken to look at the Pilots they had in stock and he was externally friendly and very knowledgeable of all the vehicles and showed us one that we really liked after going on a road test, we cam back and started working on a price for the Pilot he was very helpful in negotiating a price that we both could agree on. After the paperwork was completed he went over the car and explained how to use the electronics and operation of the controls to help us get the most out of the car. He also gave us his card and told us if we had any questions about the car we could call him anytime. We would highly recommend John City Honda and the very helpful and friendly staff if you are looking for a Honda. Alan and Debbie Sivert Show more
5 rate
DealerRater
old soldier 15 Jan 2019
My wife and I went to Johnson City Honda looking for a new Honda Pilot after we had been to one of the other dealerships in the Tri-Cites area. Where we were treated somewhat rudely by one of the sales managers while negotiating the price of a Pilot.. That is when we decided to go over to JC Honda ...where we were met Justin Marshall in the parking lot as soon as we arrived and was taken to look at the Pilots they had in stock and he was externally friendly and very knowledgeable of all the vehicles and showed us one that we really liked after going on a road test, we cam back and started working on a price for the Pilot he was very helpful in negotiating a price that we both could agree on. After the paperwork was completed he went over the car and explained how to use the electronics and operation of the controls to help us get the most out of the car. He also gave us his card and told us if we had any questions about the car we could call him anytime. We would highly recommend John City Honda and the very helpful and friendly staff if you are looking for a Honda. Alan and Debbie Sivert Show more
5 rate
DealerRater
marksil1 05 Jan 2019
I just finished my search for a new CR-V and everyone I had contact with at JC Honda was great! In particular I want to thank Tylynn Kilgore. I did my car shopping over the internet and Tylynn could not have been more helpful and attentive to making the shopping experience the best one possible. She... and everyone else at JC Honda really worked hard to get me the best offer possible and I could not ask for better customer service. Show more
5 rate
DealerRater
marksil1 05 Jan 2019
I just finished my search for a new CR-V and everyone I had contact with at JC Honda was great! In particular I want to thank Tylynn Kilgore. I did my car shopping over the internet and Tylynn could not have been more helpful and attentive to making the shopping experience the best one possible. She... and everyone else at JC Honda really worked hard to get me the best offer possible and I could not ask for better customer service. Show more
5 rate
DealerRater
Harpo 27 Dec 2018
They sold us a car at a fair price and very quickly without any hassles. Kevin Rice provided excellent service and follow-up and the dealership accommodated our needs.
5 rate
DealerRater
Harpo 27 Dec 2018
They sold us a car at a fair price and very quickly without any hassles. Kevin Rice provided excellent service and follow-up and the dealership accommodated our needs.
5 rate
DealerRater
Gghrfhiyg 21 Dec 2018
JCHonda was extremely competitive & accomodating. I was negotiating with several dealerships simultaneously. JCHonda made the best offer & actually threw in some extras even after we'd reached sgreement. When we went to the dealership to pick up our vehicle, they were well prepared and very ...competent & professional. We completed all the paperwork in a very expeditious manner. We have been very pleased withe our vehicle & the whole experience. Show more
5 rate
DealerRater
Gghrfhiyg 21 Dec 2018
JCHonda was extremely competitive & accomodating. I was negotiating with several dealerships simultaneously. JCHonda made the best offer & actually threw in some extras even after we'd reached sgreement. When we went to the dealership to pick up our vehicle, they were well prepared and very comp...etent & professional. We completed all the paperwork in a very expeditious manner. We have been very pleased withe our vehicle & the whole experience. Show more
5 rate
DealerRater
Polly2018 19 Dec 2018
Excellent attention to needs, wants, concerns as well as comfort during process. Spent plenty of time explaining all the features of the vehicle and very courteous during test drive.
5 rate
DealerRater
Ronnie 27 Nov 2018
Was a very pleasant experience and the staff were helpful and knowledgeable. Would buy again from and definitely recommend this dealership to my family and friends.
5 rate
DealerRater